Thursday, 13 August 2026 MUMBAI EDITION LIVE

BEST Bus Route 111 Frequency Reduced, CSMT-Nariman Point Commuters Affected

Thousands struggle with daily commute, buses reduced, long wait times

Mumbai Alert · City Desk
Mumbai Alert · City Desk
City Desk · Mumbai Alert News · Thu, 13 August 2026 at 02:07 pm
BEST Bus Route 111 Frequency Reduced, CSMT-Nariman Point Commuters Affected

Thousands of office-goers are facing daily hardship commuting between CSMT and Nariman Point due to the erratic frequency of BEST bus route No. 111.

The route runs from CSMT to Free Press House in the morning and reverses direction during evening peak hours.

Recently, the Brihanmumbai Municipal Corporation (BMC) completed concretisation of the road stretching from Free Press House to the Y.B. Chavan stop junction at Dalamal Tower, a nine-month project finished on schedule.

Commuters had expected the completion to bring relief and allow normal service to resume on Route No. 111. However, instead of improvement, BEST authorities have drastically cut the number of buses on the route.

Commuters now wait 20 to 25 minutes at bus stops, often arriving late at CSMT and missing their suburban local trains. Timekeepers and conductors have told frustrated passengers that only two buses are currently allocated to the route in each direction, causing the severe delays.

The BEST fare of Rs. 12 is significantly cheaper than the Rs. 20 Metro fare between Nariman Point and CSMT, making the bus service essential for budget-conscious commuters.

Many commuters depend on the cheaper fares, with one woman commuter working at Raheja Centre saying, “I have to depend on the BEST bus because I cannot afford Metro tickets.”

Commuters are urging senior BEST traffic officers to visit the Free Press House bus stop during evening peak hours to witness the situation firsthand and restore bus frequency so passengers can reach their destinations on time.

The reduction in bus frequency has caused significant inconvenience to thousands of commuters who rely on this route for their daily commute.

The BMC's completion of the road concretisation project was expected to improve the commute, but the reduction in bus frequency has negated any potential benefits.

Commuters are hoping that BEST authorities will take immediate action to restore the frequency of buses on Route No. 111 and alleviate their daily struggles.

The situation highlights the importance of reliable and efficient public transportation in Mumbai, and the need for authorities to prioritize the needs of commuters.

In a city where thousands of people rely on public transportation for their daily commute, it is essential that services like BEST buses are reliable and efficient.

The reduction in bus frequency on Route No. 111 is a significant issue that affects not only the commuters but also the overall productivity and economy of the city.

It is crucial that BEST authorities address this issue promptly and restore the frequency of buses on this route to alleviate the struggles of thousands of commuters.

Frequently asked questions

Why are commuters struggling with the BEST bus route 111?

Commuters are struggling due to the erratic frequency of buses, with wait times of 20 to 25 minutes.

How much is the BEST bus fare compared to the Metro fare?

The BEST bus fare is Rs. 12, significantly cheaper than the Rs. 20 Metro fare between Nariman Point and CSMT.

best buscsmtnariman pointmumbai commute
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