Delhivery Hikes Shipping Charges For D2C Brands From Sep 1
Delhivery increases shipping costs, adding pressure on online sellers ahead of festive season.

Delhivery, a listed logistics company, is set to increase shipping costs for direct-to-consumer (D2C) brands from September 1. The company will impose an additional ₹4 per express shipment and ₹2 per surface shipment, adding to the existing shipping rates. This surcharge will automatically apply to shipments manifested from September 1.
The increase in shipping costs is attributed to higher aviation fuel prices, supply constraints, and rising costs faced by Delhivery's delivery workforce and fleet partners. The actual shipping charges vary depending on factors such as parcel weight, destination, shipment volumes, and individual contracts.
The timing of the increase is significant, as logistics companies generally revise rates closer to October or the Diwali period. For D2C businesses operating on tight margins, even a small rise in per-package costs can have a substantial impact when order volumes increase. For example, a seller dispatching 10,000 packages could incur an additional ₹20,000 to ₹40,000, depending on the proportion of express and surface shipments.
Delhivery's move comes shortly after Amazon and Flipkart announced changes affecting seller costs. Amazon has revised cancellation charges to between 2% and 10% of an order's value and increased its closing fee by ₹1 to ₹3 per unit. Flipkart has introduced penalties ranging from ₹30 to ₹90 for certain seller-side cancellations and dispatch delays.
The changes come as e-commerce companies prepare for a substantial rise in orders during the festive period. D2C remains an important growth segment for Delhivery, with CEO Sahil Barua stating that D2C volumes have been growing 40-45% year-on-year. As shipment volumes rise, sellers may ultimately have to absorb the higher logistics expenses or pass part of the cost on to consumers.
The increase in shipping costs may have a significant impact on online sellers, particularly those operating on tight margins. As the festive season approaches, sellers will have to navigate the increased costs and decide whether to absorb them or pass them on to consumers.
In the long run, the increase in shipping costs may lead to a change in the pricing strategy of online sellers. They may have to re-evaluate their pricing models and consider passing on the increased costs to consumers. This could lead to a rise in prices of products sold online, which may affect consumer behavior and demand.
The festive season is a crucial period for e-commerce companies, and the increase in shipping costs may have a significant impact on their sales and revenue. Delhivery's decision to increase shipping costs ahead of the festive season may be a strategic move to capitalize on the increased demand for logistics services during this period.
Overall, the increase in shipping costs by Delhivery is a significant development in the e-commerce industry, and its impact will be closely watched by online sellers, consumers, and logistics companies. As the festive season approaches, it remains to be seen how online sellers will navigate the increased costs and how it will affect the overall e-commerce market.
The increase in shipping costs is a reminder of the challenges faced by the e-commerce industry, particularly in terms of logistics and supply chain management. As the industry continues to grow and evolve, companies will have to adapt to changing market conditions and find ways to manage costs and improve efficiency.
In conclusion, Delhivery's decision to increase shipping costs for D2C brands from September 1 is a significant development in the e-commerce industry. The increase in costs may have a substantial impact on online sellers, particularly those operating on tight margins, and may lead to a change in pricing strategy. As the festive season approaches, it remains to be seen how online sellers will navigate the increased costs and how it will affect the overall e-commerce market.
Frequently asked questions
Why is Delhivery increasing shipping costs?
Delhivery is increasing shipping costs due to higher aviation fuel prices, supply constraints, and rising costs faced by its delivery workforce and fleet partners.
How will the increase in shipping costs affect online sellers?
The increase in shipping costs may have a substantial impact on online sellers, particularly those operating on tight margins, and may lead to a change in pricing strategy.