68% Consumers Prioritize AI Features in Smartphones
AI features and data privacy drive smartphone purchases. Consumers value AI and transparency.

A recent report by CyberMedia Research (CMR) has revealed that 68% of consumers prioritize AI features when buying smartphones. The report also found that 82% of consumers value transparent data practices and trust as key drivers of smartphone purchases.
The report highlighted that 61% of consumers believe that on-device AI processing improves responsiveness and privacy. Consumers prefer performance, camera quality, and strong AI features as the top three attributes when purchasing a smartphone. AI has become a core purchase driver, ranking ahead of design, price, and battery life.
When choosing between similarly-priced smartphones, 60% of consumers want a balance of AI and strong hardware. While 25% are outright AI-first buyers, 15% remain hardware traditionalists. According to Prabhu Ram, VP of Industry Research Group at CMR, AI is no longer viewed as an added feature, but is increasingly shaping the overall device experience.
The report also found that 57% of consumers clearly understand and actively use AI features, while 43% engage only partially. Among active users, 49% are heavy users who engage with five or more AI features regularly. The moderate user segment, which represents the largest share, has significant untapped potential for the industry.
AI imaging features, such as low-light enhancement and portrait optimization, are the strongest gateway into everyday AI adoption, with 77% of consumers actively using them. Additionally, 71% of respondents use generative AI features multiple times per week, including AI-assisted search and conversational interfaces.
The report's findings suggest that AI capabilities will play a growing role in smartphone differentiation and purchase decisions going forward. As consumer expectations evolve, the industry will need to prioritize AI development and transparency to meet the growing demand for AI-driven smartphones.
The CMR report provides valuable insights into the changing landscape of smartphone purchases and the increasing importance of AI features. With the majority of consumers prioritizing AI and data privacy, smartphone manufacturers will need to adapt to these changing demands to remain competitive.
In conclusion, the report highlights the significance of AI in smartphone purchases and the need for transparency and trust in data practices. As the smartphone industry continues to evolve, AI will play an increasingly important role in shaping the device experience and driving purchase decisions.
The findings of the report have significant implications for the smartphone industry, with manufacturers needing to prioritize AI development and transparency to meet the growing demand for AI-driven smartphones. With the majority of consumers valuing AI and data privacy, the industry will need to adapt to these changing demands to remain competitive.
The report's findings also suggest that there is significant untapped potential for the industry, particularly in the moderate user segment. By developing more intuitive and seamlessly integrated AI features, manufacturers can tap into this potential and drive growth in the smartphone market.
Overall, the CMR report provides a comprehensive understanding of the changing landscape of smartphone purchases and the increasing importance of AI features. As the industry continues to evolve, it is clear that AI will play a central role in shaping the device experience and driving purchase decisions.