Cama Hospital Introduces Online Payments For OPD Services

Cama and Albless Hospital in Mumbai has introduced online and QR code-based payment facilities for Outpatient Department (OPD) services. This initiative aims to improve patient convenience and reduce long queues.

The digital payment facility enables patients to make payments for OPD consultations and other applicable charges online or via QR code, eliminating the need to stand in payment queues before meeting doctors.

According to hospital authorities, the system is expected to streamline patient flow and significantly reduce waiting time. Medical Superintendent Dr. Tushar Palve stated that the digital payment facility has been introduced to make hospital services faster and more patient-friendly.

Dr. Palve explained that patients can now avoid queues at OPD payment counters by using online or QR code payment options. The initiative aims to save patients' time and help them consult doctors with minimal delay.

Hospital officials added that the digital payment facility is available for all OPD services and is expected to improve efficiency in managing patient traffic. The initiative has been implemented under the guidance of Dr. Jitendra Deshmukh, Dean, Government Medical College (GMC), Mumbai.

This move is part of the hospital's efforts to enhance patient-centric services through digital technology. Currently, UPI-based payment is available at BMC-run KEM Hospital under the Hospital Management Information System (HMIS).

The process of implementing HMIS has been initiated at Lokmanya Tilak Municipal General Hospital (Sion Hospital), but digital payment services are not yet operational there.

The introduction of digital payment facilities at Cama Hospital is a significant step towards improving patient experience and reducing waiting time. With this initiative, patients can expect a more efficient and convenient experience at the hospital.

The move is also expected to contribute to the overall improvement of healthcare services in Mumbai, making it more patient-friendly and efficient.

In conclusion, the launch of online and QR code-based payment facilities at Cama Hospital is a positive development for patients and healthcare services in Mumbai. It is expected to reduce waiting time, improve patient flow, and enhance the overall patient experience.