Air India Flight Hits Severe Turbulence
Passengers injured, airline faces criticism over emergency response

A passenger on Air India flight AI2379 from Phuket to New Delhi has shared a horrific account of the flight encountering severe turbulence on Tuesday. The passenger described it as the worst two hours of her life, saying she was unsure if she would survive.
The flight, which had 137 passengers and eight crew members on board, experienced severe clear-air turbulence during cruise. A video posted by a passenger shows the cabin crew announcing in a panicked voice, 'Please fasten your seatbelt, nobody should get up.' The passenger claimed to have seen people being thrown into the air, hitting their heads, and getting injured.
Another passenger, Shilpi Jain, alleged that the cabin crew asked passengers not to post videos of the incident on social media, claiming it could damage the airline's reputation. Jain also questioned the airline's handling of the emergency, saying injured passengers were not provided timely medical assistance after landing in Delhi.
Air India has confirmed that 17 people, including four crew members, sustained injuries during the incident. The airline stated that the aircraft landed safely in Delhi and all passengers and crew deboarded safely.
The Directorate General of Civil Aviation (DGCA) has launched a detailed investigation into the incident. The investigation will look into the circumstances surrounding the severe turbulence and the airline's response to the emergency.
The incident has raised concerns about airline safety and emergency response procedures. Passengers have been advised to always wear their seatbelts, even when the seatbelt sign is off, to minimize the risk of injury during turbulence.
The Air India flight incident is a reminder of the importance of airline safety and the need for effective emergency response procedures. The DGCA investigation will provide more information on the incident and help to identify areas for improvement.
In the meantime, passengers who experienced the traumatic event are still coming to terms with what happened. The passenger who shared the initial account said, 'I hope everyone is okay!' The incident has left many shaken, and an investigation is necessary to ensure that such incidents are prevented in the future.
The severity of the turbulence and the injuries sustained by passengers highlight the need for airlines to prioritize passenger safety. The incident will likely lead to a review of safety procedures and emergency response protocols to minimize the risk of injury during turbulence.
The investigation by the DGCA is expected to provide a detailed report on the incident, including the cause of the turbulence and the airline's response. The report will help to identify areas for improvement and ensure that airlines take necessary steps to prioritize passenger safety.
In conclusion, the Air India flight incident is a serious reminder of the importance of airline safety and emergency response procedures. The incident has raised concerns about the airline's handling of the emergency and the need for effective safety protocols. The DGCA investigation will provide more information on the incident and help to identify areas for improvement.
Frequently asked questions
What happened on Air India flight AI2379?
The flight encountered severe turbulence, injuring 17 people, including 4 crew members.
Is the DGCA investigating the incident?
Yes, the DGCA has launched a detailed investigation into the incident.