TRAI: Certain Number Series Can't Be Blocked
TRAI clarifies on blocking calls, protects service communications.
The Telecom Regulatory Authority of India (TRAI) has stated that calls from specific phone number series cannot be blocked or filtered by third-party apps.
This decision affects calls from 1600 numbers, which are used for service and transaction communications. These calls are essential for various services and cannot be blocked.
The 140 series is another set of numbers that cannot be blocked. These numbers are designated for registered telemarketer promotional calls. However, customers have the option to block promotional calls by registering on the Do Not Disturb (DND) registry.
TRAI's clarification aims to prevent misleading users who have allowed certain calls. The regulator wants to ensure that users are not misled into blocking important calls.
The DND registry is a service that allows customers to block unwanted promotional calls. By registering on the DND, customers can avoid receiving unwanted calls from telemarketers.
TRAI's decision is expected to bring clarity on call blocking and filtering. The regulator has emphasized the importance of allowing service and transaction communications to reach customers.
In recent times, there has been a rise in unwanted calls, leading to frustration among customers. TRAI's move is seen as a step towards regulating these calls and ensuring that customers receive only essential communications.
The clarification also highlights the need for customers to be aware of the different types of calls they receive. By understanding the purpose of each call, customers can make informed decisions about which calls to block and which to allow.
In conclusion, TRAI's decision to prevent blocking of certain number series is a step towards protecting service and transaction communications. The move is expected to bring relief to customers who rely on these calls for essential services.
The decision also underscores the importance of the DND registry in blocking unwanted promotional calls. By registering on the DND, customers can avoid receiving unwanted calls and ensure that they receive only essential communications.
