Air India Flight Hits Turbulence, Passenger Alleges Delayed Emergency Response

A passenger on Air India flight AI2379 from Phuket to New Delhi has alleged that the cabin crew asked passengers not to post videos of the incident on social media after the flight encountered severe turbulence on Tuesday. The passenger, Shilpi Jain, claimed that the crew said posting videos could damage the airline's reputation.

According to Jain, the aircraft suddenly dropped around 300 feet during cruise, throwing passengers and crew into the air and causing injuries to several people. She appreciated the cabin crew for assisting passengers during the ordeal but criticized the airline's handling of the emergency.

Jain alleged that the flight did not make an emergency landing in Lucknow, despite several passengers being injured, and instead continued to Delhi. She claimed that the crew informed passengers that better medical facilities were available in Delhi.

After the aircraft landed in Delhi, Jain alleged that medical assistance was not immediately available. She claimed that injured passengers waited for several minutes before receiving treatment and that stretchers were unavailable, with some injured passengers being taken away in wheelchairs. Even drinking water was not readily provided upon arrival, she alleged.

The incident occurred after Air India flight AI2379 encountered severe clear-air turbulence shortly after entering Indian airspace from the eastern coast. The aircraft reportedly experienced a sudden loss of altitude and intense turbulence lasting around two minutes, leaving more than a dozen passengers and crew members injured.

Around 10 passengers and one cabin crew member were admitted to hospital following the incident. The turbulence also caused damage to the aircraft's cabin ceiling.

The Directorate General of Civil Aviation (DGCA) has launched an internal investigation into the incident. The investigation will look into the circumstances surrounding the turbulence and the airline's response to the emergency.

The incident has raised questions about the airline's handling of emergencies and its priority on passenger safety. The DGCA's investigation will provide more clarity on the matter.

In the meantime, Air India has not commented on the allegations made by Jain. The airline's response to the incident is being closely watched by passengers and the aviation industry.

The incident is a reminder of the importance of prioritizing passenger safety and providing timely medical assistance in emergency situations. The DGCA's investigation will help to determine what went wrong and how to prevent such incidents in the future.

The Air India flight AI2379 incident has sparked a debate about the airline's handling of emergencies and its commitment to passenger safety. The outcome of the DGCA's investigation will be closely watched by the aviation industry and passengers.

The incident has also highlighted the need for airlines to be transparent and accountable in their response to emergencies. The DGCA's investigation will provide more clarity on the matter and help to ensure that airlines prioritize passenger safety above all else.

In conclusion, the Air India flight AI2379 incident has raised important questions about the airline's handling of emergencies and its commitment to passenger safety. The DGCA's investigation will provide more clarity on the matter and help to ensure that airlines prioritize passenger safety above all else.