Khajuraho Airport Tops Customer Satisfaction Index

Khajuraho Airport in Madhya Pradesh has secured the top position in the Airports Authority of India's (AAI) 2026 National Customer Satisfaction Index. The airport was followed by Bhopal's Raja Bhoj International Airport, which ranked third, and Ayodhya Airport, which ranked fifth.

The rankings were based on passenger feedback collected from 63 airports across the country operated by AAI. The assessment covered key parameters such as ground transportation, security screening, cleanliness, and staff assistance.

Khajuraho Airport officials said the recognition is particularly significant for the tourism sector. Improved air connectivity and upgraded passenger amenities could help attract more tourists to Khajuraho, which is globally known for its UNESCO-listed temple complex, remarkable architecture, and intricate sculptures.

The airport caters to niche domestic air traffic, handling thousands of passengers every year, with a significant rise in footfall during the peak tourism season. Despite its relatively small size, the airport has earned recognition for its efficient operations and excellent passenger experience.

Located around 3 km from Khajuraho city centre and approximately 8 km from the UNESCO-listed Western Group of Temples, the airport provides convenient access for travellers. It offers regular domestic connectivity through airlines such as IndiGo and Air India, with routes mainly connecting Khajuraho to cities including Delhi, Mumbai, and Varanasi.

Passenger traffic increases by more than 100% during the peak tourist period from October to March, while the terminal can accommodate around 200 passengers during peak hours. Officials termed the achievement a major milestone for Madhya Pradesh, highlighting the state's continued efforts to improve airport infrastructure and enhance the overall travel experience for domestic and international passengers.

The recognition holds special significance for tourism in the region, with improved air connectivity and better passenger facilities expected to attract more visitors to Khajuraho, home to the UNESCO-listed temple complex known for its architectural grandeur and intricate carvings.

This achievement is a testament to the state's commitment to developing its airport infrastructure and providing a world-class travel experience for its passengers. As the tourism sector continues to grow, the recognition of Khajuraho Airport as the top airport in the country is expected to have a positive impact on the local economy and attract more visitors to the region.

In conclusion, the ranking of Khajuraho Airport as the top airport in the AAI's 2026 National Customer Satisfaction Index is a significant achievement for Madhya Pradesh and the tourism sector. The airport's efficient operations, excellent passenger experience, and convenient location make it an attractive destination for travellers, and its recognition is expected to have a positive impact on the local economy and tourism industry.

The state's efforts to improve airport infrastructure and enhance the overall travel experience are expected to continue, with the goal of attracting more visitors and promoting economic growth in the region. With its rich cultural heritage and natural beauty, Madhya Pradesh is poised to become a major tourist destination, and the recognition of Khajuraho Airport as the top airport in the country is a significant step towards achieving this goal.

Overall, the achievement of Khajuraho Airport is a major milestone for Madhya Pradesh and the tourism sector, and is expected to have a positive impact on the local economy and tourism industry. The airport's recognition as the top airport in the country is a testament to the state's commitment to developing its airport infrastructure and providing a world-class travel experience for its passengers.