BEST Targets 1 Lakh New Electricity Consumers in Mumbai
BEST to launch aggressive outreach drive during Ganesh festival. Targets new consumers amid growing competition.

The Brihanmumbai Electricity Supply and Transport (BEST) is gearing up for an aggressive outreach drive during the Ganesh festival to acquire over one lakh new electricity consumers in Mumbai. This move comes as the undertaking faces increasing competition from private suppliers, particularly in the context of the city's redevelopment boom.
As part of the drive, BEST has formed two teams that will visit Ganesh pandals, housing societies, newly constructed buildings, and commercial establishments across the island city. The teams will be divided into North and South zones, covering all BMC wards, with the aim of identifying new connections and opportunities to expand the consumer base.
According to BEST officials, the undertaking has traditionally been conservative in its approach to acquiring new consumers. However, with competitors such as Tata Power actively approaching new developments, BEST has recognized the need to become more aggressive in its marketing efforts. BEST Committee chairperson Trushna Vishwasrao emphasized the importance of adopting a more proactive approach to avoid losing out to private suppliers.
The push by BEST is taking place against the backdrop of a changing electricity market in Mumbai. Tata Power, in particular, has been expanding its consumer base, which has now touched 8 lakh, representing a growth of over one lakh in the last few years. The company has been using innovative solutions to serve new consumers, even in areas where space is limited.
One notable example is the development and commissioning of an underground submersible substation in Parel. The 400 kVA substation has been operational during the monsoon, even when fully submerged underwater, and its top surface can be used for parking or other public utility purposes. Tata Power plans to build over 100 such underground substations in Mumbai over the next four years, which is expected to improve voltage stability in densely populated residential and commercial areas.
For BEST, the festival drive is not merely a consumer acquisition exercise, but also an attempt to regain ground in a market where new buildings and redevelopment projects are creating fresh demand for electricity connections. The undertaking is seeking to leverage its reputation as a trusted and reliable supplier to attract new consumers and maintain its market share.
The competition between BEST and private suppliers such as Tata Power is likely to intensify in the coming months, as Mumbai's redevelopment boom continues to drive demand for electricity connections. As the city's infrastructure undergoes significant changes, the ability of electricity suppliers to adapt and innovate will be crucial in determining their success.
In the context of Mumbai's rapidly evolving electricity market, the outcome of BEST's outreach drive will be closely watched. The undertaking's ability to acquire new consumers and maintain its market share will depend on its ability to respond effectively to the changing needs of the city's residents and businesses.
Ultimately, the success of BEST's efforts will have significant implications for the city's electricity market and the consumers it serves. As the competition between BEST and private suppliers continues to evolve, one thing is clear: the future of electricity supply in Mumbai will be shaped by the ability of suppliers to innovate, adapt, and respond to the changing needs of the city.
The Ganesh festival outreach drive is a critical step in this process, and its outcome will be eagerly anticipated by consumers, businesses, and industry observers alike.
In conclusion, BEST's aggressive outreach drive during the Ganesh festival is a significant development in Mumbai's electricity market. As the city continues to evolve and grow, the ability of electricity suppliers to adapt and innovate will be crucial in determining their success. The outcome of BEST's efforts will have important implications for the city's electricity market and the consumers it serves.
Frequently asked questions
What is the goal of BEST's outreach drive during the Ganesh festival?
The goal is to acquire over one lakh new electricity consumers in Mumbai.
Who are the main competitors of BEST in the Mumbai electricity market?
Private suppliers such as Tata Power are the main competitors of BEST.