Mumbai Railway Stations Lack Lifts, Escalators
Elderly and disabled commuters struggle, activists demand action

Mumbai's suburban railway stations are facing a major accessibility issue due to the absence of lifts and escalators at entry and exit subways. This is causing daily challenges for thousands of commuters, especially senior citizens and persons with disabilities, who have to navigate long staircases to access the stations.
The issue has been highlighted at stations such as Churchgate and CSMT, where the lack of these facilities is making it difficult for commuters to access the platforms. Railway officials have stated that the entry and exit subway areas are under the jurisdiction of the Brihanmumbai Municipal Corporation (BMC) and that amenities such as lifts and escalators have to be provided by the civic body.
However, accessibility advocates are urging the authorities to take action without further delay, arguing that public transport must be inclusive for all. They point out that the absence of lifts, escalators, baggage trolleys, and assistance services makes daily travel difficult not only for senior citizens and persons with disabilities but also for passengers carrying luggage.
A joint survey at Churchgate station found that installing a lift near the North Subway, towards the Marine Lines side, is not feasible due to space constraints. Despite this, activists are demanding that the authorities prioritize the installation of lifts and escalators at railway subways.
Sailesh Mishra, Founder of Silver Innings, which works for senior citizens, said that Mumbai's public transport should empower people, not exclude them. He emphasized that accessibility must become a key part of urban planning to ensure that people can travel safely, independently, and with dignity.
Railway activist Samir Zaveri cited the Constitution and the Rights of Persons with Disabilities Act, 2016, which guarantee equal access to public spaces and mandate accessible public infrastructure. He urged the authorities to prioritize the installation of lifts and escalators at railway subways.
Senior citizen activist P. N. Singh echoed the concern, saying that many elderly passengers avoid train travel because climbing long staircases has become too difficult. He emphasized that providing lifts and escalators is essential to make Mumbai's lifeline truly accessible for everyone.
With nearly 1.6 million senior citizens in Mumbai depending on public transport, especially local trains, the need for accessible railway stations is becoming increasingly important. The authorities must take action to address this issue and ensure that Mumbai's public transport system is inclusive for all.
The lack of lifts and escalators at railway subways is not only a convenience issue but also a matter of dignity and independence for senior citizens and persons with disabilities. It is essential that the authorities prioritize the installation of these facilities to ensure that everyone can access Mumbai's railway stations safely and easily.
In conclusion, the absence of lifts and escalators at Mumbai's railway subways is a significant issue that needs to be addressed urgently. The authorities must work together to ensure that public transport is inclusive for all and that senior citizens and persons with disabilities can access railway stations safely and with dignity.
This issue highlights the need for better urban planning and accessibility infrastructure in Mumbai. As the city's population continues to grow, it is essential that the authorities prioritize the needs of all commuters, including senior citizens and persons with disabilities. By installing lifts and escalators at railway subways, Mumbai can take a significant step towards becoming a more inclusive and accessible city for all.
The demand for accessible railway stations is not just a matter of convenience but also a matter of rights. The Constitution and the Rights of Persons with Disabilities Act, 2016, guarantee equal access to public spaces, and it is the responsibility of the authorities to ensure that this right is upheld. By prioritizing the installation of lifts and escalators at railway subways, the authorities can ensure that senior citizens and persons with disabilities can access Mumbai's railway stations safely and with dignity.
In the end, making Mumbai's railway stations accessible for all is not just a moral imperative but also a necessary step towards creating a more inclusive and equitable society. The authorities must take action to address this issue and ensure that Mumbai's public transport system is accessible for everyone, regardless of age or ability.